Support Services

Infrastructure Management                             
Organizations today face the challenge of managing the complexity of IT infrastructure and trying to reduce costs. Another significant challenge is to unlock the value and leverage the existing investments made in IT infrastructure.

TechSol can bring new perspective to IT infrastructure management that would alleviate the complexity of effectively managing the assets. TechSol solutions are deployed to ensure monitoring and management of key metrics such as availability and performance.

Our consultants have in-depth knowledge and hands-on experience of several years in designing, deploying and integrating infrastructure management solutions.

Our solutions cover the entire spectrum of IT infrastructure such as:

  • Desktop management
  • Network management                                                    
  • Systems & Application management
  • Data center management
  • Back-up and Storage management
  • Helpdesk management

TechSol provide solutions to proactively manage your critical assets and ensure that your business is up and running.

Software
TechSol Software Solutions arm provides meaningful and value added solutions to our customers. The mission of the TechSol software group is to leverage our collective expertise and domain knowledge to create meaningful, simple and beneficial solutions, tools & products that meet world standards.

Software Focus

  • Infrastructure Intelligence
    • System, Application & Network Management                                      
  • Service Management
    • HelpDesk
    • Software Testing Tool
    • Case Management,
    • Service Desk,
    • Process Automation
  • Software and Applications
  • Supply Chain Management, Financials, HR – Business Analysis, Implementation and Support
    • Oracle
    • Microsoft
    • SAP
    • Custom and Industry Specific Software.
  • E-Business
    • Web service providers: domain name registration and hosting
    • Management consultants for first level and back end support
    • Professional consultants for our service and training needs
    • Web and software security provision
    • Software programming and development
    • Virtual access pin portals, Card payment options.
    • Heavy data and large file compression download
    • Portlets
    • Web portal development and management

Outsourcing
TechSol opens the windows of IT outsourcing in the industry to her clients. Techsol outsourcing service offers one stop solution by finding IT-enabled solution to meet your pressing needs. We provide high quality, time-bound, and cost effective IT services and resources through our partners and well qualified resources from all over the world.

Our outsourcing services include but not limited to:

  • Software development, management and testing services
  • IT Training Solution resource deployment Management
  • Technical Staff recruitment
  • Training services in Oracle, SAP, Linux, Unix, Java, ITIL, Project Management, Software and User Acceptance Test, Quality Assurance, E-Learning Solutions and
  • IT Infrastructure Management.

Good  domain knowledge, process know-how, competence with technological solutions to cater for complex and urgent client’s requirements are some of our advantage at TechSol that our to-be customers can benefit from.

TechSol  manages your entire outsourcing venture to provide a hassle free outsourcing experience. We achieve these by:

  • Analyzing your requirements to devise an outsourcing strategy
  • Ensuring flawless performance during the service delivery and  transition
  • Managing your project at both execution and business level

Telecom Services
TechSol Telecom services entail value added services for our clients taking advantage of growing GSM and PTO operators. The Telecom services include but not limited to:

Promotions, mobile marketing, Voice Services, CRM, SMS services - these are just some of the cross-media applications that TechSol provide. The breakdown of some of these services include the following:

SMS Services

TechSol offers Premium Rate connectivity with dedicated and shared short codes, across a range of premium tariffs and across all Nigerian mobile networks. The SMS content services include:

SMS Broadcasting Service
SMS Broadcasting enables our customers to communicate instantly with individuals or groups via bulk text messaging. Customers simply purchase credits and upload mobile numbers to various recipient groups, and they’re ready to send. Read more about our Bulk SMS service >>

SMS Information Services
TechSol offers a vast range of premium SMS Information Services designed to delight users and drive up your profits. Subscribers to the service text to opt in daily / weekly or according to event timings as appropriate. Subscribers continue receiving the service until they choose to opt out.

Animated & Talking Alert
TechSol Media promotes and operates an animated alerts service with technology which seamlessly converts traditional voice or text files into fully animated mobile content.

SMS Mobile Marketing
Mobile marketing made easy TechSol offers an exciting range of compelling and user-friendly mobile marketing Campaigns. Formats can be tailored to customer requirements and to suit the relevant advertising formats.

Text to Win & Promotions
Users are given a simple question with a single correct answer or multiple-choice answers. Users text their answers and receive a response confirming a true or false answer and inviting a further guess should the answer be incorrect.

Mystery Competitions & Promotions
Users are provided with a series of clues to guess a mystery personality, location or year in time. Users responding to clues with incorrect answers are sent a further clue and invited to respond again. This continues until the User submits a correct answer to encourage multiple entries and maximize revenue. The winner can be chosen in a variety of ways.

Subscription Competitions

Users are invited to register for a subscription based trivia quiz held over a set period of time. They receive a number of questions per day, the number of which can be set by the customer according to their preference. The person with the most correct answers at the end of the competition round receives the prize. In the event of a draw, the tied contestants can be placed in a final round to arrive at a winner.

back
 Quick Links